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Answers to the most common questions, how to keep your plan safe, and how to reach us.
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Common questions
Can I use Zenarios in a browser or on a computer?
Yes. The full Zenarios app runs in the browser at app.zenarios.com, on a computer, tablet or phone and it is free, with every feature. On a large screen it opens with a sidebar, editors in side panels and a command bar (⌘K). Like the phone app, it needs no account: your plan is saved in that browser only, never on a server, and you can export it as a file to move it to another device.
Do I need to know all my numbers?
No. Wherever you're unsure, Zenarios suggests typical values for where you live, such as living costs, rents and taxes. The 1-minute plan needs only a handful of answers, and you can sharpen it later.
Can I export my plan?
Yes. Zenarios exports all your plans and settings as a JSON file, the year-by-year forecast as a CSV table, and a plan, decision, comparison or stress test as a PDF report, with names hidden if you like.
Where is my data stored?
Only on your device: on your phone in the app, or in your browser on the web. There is no account, and your plans are never sent to a server or synced. Deleting the app, or using “Delete all data” in Settings, removes everything.
Does Zenarios connect to my bank account?
No. Zenarios never asks for bank logins and doesn't link to banks or brokers. You enter your numbers yourself, and rough figures are fine: wherever you're unsure, it suggests typical values for where you live.
Is Zenarios financial advice?
No. Zenarios shows estimates, based on what you tell it and on simplified tax rules. It helps you see what your choices could lead to, but it is not financial, tax or legal advice.
Which phones and languages does Zenarios support?
Zenarios runs on iPhone with iOS 16.4 or later. It speaks English, German, French, Spanish, Italian, Dutch and Filipino, in light or dark mode.
How many plans can I keep?
Up to five at a time, each with its own scenarios to compare.
Back up and move a plan
Your plan is kept only on the device or in the browser where you made it. To take it somewhere else:
- Open Settings → Your data and tap Export data. You get a file with all plans, scenarios and settings.
- Move the file to the other device, for example by AirDrop, email or cloud storage.
- Open Zenarios there, then Settings → Your data → Restore from a backup, and choose the file.
Restoring replaces what is saved on that device. Because there is no copy on a server, an export file is the only backup.
Report a bug
If something doesn't work, a number looks wrong or the app crashes, write to . It helps to include:
- iPhone or browser, with its version (the app version is under Settings → About)
- what you did, what you expected and what happened
- a screenshot, with amounts blacked out if you like
Please never send an export file with real numbers unless we ask for it.
Contact
Questions, feedback and ideas: .
Press enquiries: see the press page. Security issues: see Security. Legal details: imprint.